Consumer Attitudes & Behavior

Delivering the goods in the midst of a changing foodservice industry  Nine months into the COVID-19 crisis, Canadian restaurants are in a fight for survival, investing in initiatives to re-ignite growth and recover daily traffic levels in the midst of challenging conditions that include rising infection waves, mandated reductions in seating capacity, limited hours of operations and consumer safety concerns.

The majority say  they are putting in more effort at work than before the pandemicSeven months in, nearly half (48%) of Canadian workers reported needing some form of mental health support, according to Morneau Shepell's monthly Mental Health Index report.The Index showed a 11.4-point decline from the pre-pandemic benchmark of 75, putting working Canadians back to near the lowest point in April 2020.

63% of Canadian loyalty program members saying they are actively leveraging their membership and are satisfied with the program.

CEO Michele Buck says the company's results should give retailer's confidence to set up holiday displays during the pandemic Hershey says its Halloween candy sales were up slightly this year despite a lower turnout of trick-or-treaters amid the pandemic.

You may be surprised to learn that, until fairly recently, Coca-Cola was presented and sold to consumers as a functional food

The sales potential for cough drops and cold remedies is nothing to sniff at in c-store channels, especially for the upcoming cold and flu season. The numbers paint an interesting picture of the potential.

People’s relationships with food changed this year.

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