The art of retail customer serviceEmpowering staff to resolve issues quickly and independently is the most effective way to turn service failures around. Selling alcohol in your store? Sell smart and keep staff safeSelling high-value items like alcohol can increase the risk of theft, which if not handled appropriately, can lead to injury of a staff member. The value of ongoing training Why lifelong learning matters in business. CSNC EXCLUSIVE: Training for success in beverage alcohol sales Convenience stores in Ontario must ensure employees participate in an AGCO Board-approved beverage alcohol training program. Which is right for your business?
