How to build, manage and strengthen customer loyaltyValuable customers return frequently, make repeat purchases and recommend your business to others. Keeping their loyalty is essential to your success. CSNC Exclusive Q&A: Sean Claessen on the evolution of loyalty programsThe chief strategy officer from Bond, a loyalty and customer engagement company, reflects on what the changes mean for operators and what's ahead for 2026. Shell Canada joins Scene+ loyalty network, expanding rewards across fuel and convenience For convenience retailers operating Shell-branded locations, the integration is expected to drive increased visit frequency and basket size.
