Customer service is the missing link to improve store profitabilityA well-managed store starts with the right people. Ask the Expert: How can c-stores tap into the power of retail media networks?Victoria Cromie, managing director for Canada at Mars United Commerce, discusses the agency’s first Retail Media Report Card and why it’s not too late for c-stores to get in on the action. Igloo Industries goes into receivership Worries over post-sales support had customers delay or cancel orders. Canadian retailers enhancing customer experience through generative AI KPMG in Canada survey finds retailers investing in generative AI to compete, for fraud detection, and inventory management. Giving customers the royal treatment Gas King president Brent Morris talks about the importance of investing in his family’s Alberta-based convenience, gas and car wash chain, as well as the communities they serve. Moneris launches Tap to Pay on iPhone in the Moneris Go app Tap to Pay is made to provide more flexibility and convenience for Canadian businesses to accept digital payments. Canadians feel grocery inflation getting worse, 18% are boycotting Loblaw: poll Frustration with high grocery prices is causing some Canadians to participate in Loblaw boycott. CSNC EXCLUSIVE: Scott Greenberg on how to retain hourly workers and create winning teams The former franchise owner is author of 'Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team' Lobyco expands partnership with Calgary Co-op Independent grocer sees increased engagement with its loyalty program. MLITSD and WSPS holding webinar on Material Handling Campaign on May 23 Program designed to help workplaces understand how to prevent accidents and injury. First Previous 47 48 49 50 51 Next Last