Operations

From easy to involved: Planning a convenience store renovation
A well-planned renovation can take your convenience store from dated to dynamic. So if you’re going to do a renovation, it’s worth doing right. Let’s examine standard renovation opportunities, ranked according to ease and expense.
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OCSA teams up with Liquid Avatar Technologies for Smart Age, a digital age verification program
As the industry looks for more opportunities to sell age-restricted products, transparency and enhanced verification tools will become increasingly important.

Couche-Tard, Fire & Flower to expand co-location pilot

Cannabis retail stores to open adjacent to existing Circle K stores in new markets across Canada.
Trend Talk Podcast: Rethinking the service station

A forward-thinking service station in the U.K. is the kick off for this discussion about the future of service stations and why the medium is the perfect hub for retail innovation.
What does workplace safety and the in-store experience look like in a post-vaccinated world?

For convenience store and gas bar operators, surviving and thriving means taking a longer view by integrating your short-term COVID-19 measures into longer term health and safety practices.
Nearly three-quarters of consumers (72%) prefer to shop at food retailers with sustainable or ethical practices: Study

New Deloitte report shows sustainability’s importance to consumers continues to rise.
How omni integration is redefining convenience

Online and offline channels are no longer separate entities, but complementary platforms that improve the retail experience: A look at three retailers demonstrating omni-channel integration.
Procter & Gamble, Nespresso join pledge to cut emissions
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History To Go – The Evolution of the Fast Food Restaurant

Trivia buffs: Which ancient culture(s) came up with the concept of fast food? Who can claim the title of North America’s first quick service restaurant? Who pioneered the drive-thru concept. Find the answers here!
Succession success

Tired of big-city life, Véronique Chiasson returned home and bought the family business, Dépanneur Chiasson Service Super Sagamie, introducing new ideas and a fresh ready-to-eat food program.