Operations

Built to last in the Canadian climate

Between masks, social distancing and stay-at-home orders, it can be a challenge to connect with and build meaningful relationships with customers.

Two family-run convenience retail businesses have social media success commonalities that they learned through trial and error.

3 trends poised to shape convenience in 2021 In a world where consumers’ constantly changing product preferences, sky-high expectations and buying behaviours rule, trends often push c-stores to pivot, innovate and aim higher.

The new lab at McGill's Bensadoun School of Retail Management will enable ground-breaking research and test innovations, including frictionless technologies.

Q: What should I do if an employee has COVID-19?A: COVID-19 constitutes a workplace hazard under the Canada Labour Code, which means employers are responsible for the occupational health and safety of their employees.

There is a myriad of national or faux holidays occurring multiple times a month that present opportunities for convenience store retailers to leverage the occasion to increase sales and profits

Convenience stores provide a unique shopping experience that differs from other brick-and-mortar retailers.