Operations

Micro-markets, major potential
Burgeoning concept combines digital technologies with offline shopping experiences Looking at competitive dynamics within the food and beverage retailing marketplace, competition is steep. As the lines of competitive differentiation continue to blur between channels, retailers look for ways to amplify consumers’ experiences both in-store and online, while being mindful of contemporary values that are increasingly shaping individuals’ food and beverage choices.
COVID-19: 5 ways to safeguard workers and customers
Cleanliness is next to godliness, especially in the face of this COVID-19 pandemic.

Resource: COVID-19 prevention training video for c-store operators and staff

Ready Training Online (RTO) provides online training solutions for the convenience, restaurant, and retail industries, has created a free seven-minute training module on how to help prevent the spread of illness and disease in your business.
Aisle 24 offers cashierless convenience in a compact space

When John Douang was growing up his parents owned a convenience store.
Amazon opens cashierless grocery store

Amazon is aiming to kill the supermarket checkout line.The online retailing giant is opening its first cashierless supermarket, the latest sign that Amazon is serious about shaking up the $800 billion grocery industry.At the new store in Seattle, shoppers can grab milk or eggs and walk out without checking out or opening their wallets.
Taking aim at theft

Staggering losses and safety concerns have retailers seeking new solutions to retail theftGrab and go took on new meaning for staffers at Real Canadian Superstores in Winnipeg, who until last December were witnessing shoplifting events several times per shift, with thieves leaving stores with items like electronics, meat and Tide pods.
Montrealers battle over reasons why their booming city is plagued by empty storefronts

On the corner of Montreal's historic St-Laurent Blvd.
7-Eleven tests cashierless store in the U.S.

7-Eleven Inc. is debuting a cashierless store at its corporate headquarters in Irving.
Is your c-store ready for delivery?

Amazon redefined the delivery game by changing consumers’ expectations for the convenience, speed and method by which they could receive products.“We expect everything from cupcakes to kayaks delivered as fast and conveniently as pizza,” said Marc Gorlin, founder and CEO of Roadie, the “on-the way delivery service” that aims to connect people and businesses that have items to be delivered with drivers already heading in the right direction.
Cannabis at work

An operator’s guide to developing policies for employees and customers With the legalization of recreational cannabis in Canada in October 2018 (and, more recently, edibles), many businesses, including convenience retailers, are now faced with the challenge of managing the effects of the legislation on their workplace while also protecting their rights as employers.