Hyper-personalization, the fuel driving c-gas loyalty programsDitching ‘one-size-fits-all’ points systems is essential. Industry leaders are winning by leveraging data, gamification and exclusive services to build deeper, more meaningful engagement with customers. The business case for authenticity and doing what’s rightWhy do we so often link doing the right thing in business to sacrificing financial gain. Delivery apps deliver growth for convenience retailers As the definition of convenience shifts, c-stores of all sizes are meeting customers where they’re at—increasingly, it’s their front door. Marissa Jarratt stepping away from 7-Eleven Joined the company in 2019 with the goal of modernizing the brand and to build capabilities that would matter for the next generation of customers. Hydration nation: Sports drinks With a focus on advanced hydration and functional ingredients that appeal to a wide audience beyond just athletes, sports drinks are booming, making convenience stores essential partners for continued growth. 2026 Industry Outlook Leaders from across Canada weigh in on the issues, trends and opportunities shaping their businesses and the channel. 7-Eleven’s Joe DePinto stepping down after 20 years at company’s helm Stan Reynolds and Doug Rosencrans appointed as interim Co-CEOs. Publicis Toronto to lead 7-Eleven Canada’s brand and creative initiatives As Agency of Record, company will oversee 7-Eleven’s creative and strategic development for brand and campaign initiatives. 2026 Future Leader in Convenience + Car Wash winner: AUSTIN VAZ Marketing manager, food and beverage brands, 7-ELEVEN CANADA 2026 Future Leader in Convenience + Car Wash winner: NICOLE DANCAU National category coordinator, foodservice, SUNOCO LP First Previous 2 3 4 5 6 Next Last