Online and offline channels are no longer separate entities, but complementary platforms that improve the retail experience: A look at three retailers demonstrating omni-channel integration.
Industry watchers say retailer sits in a sweet spot between competitors, offering a more convenient layout than a big box store but a wider selection than a dollar store.
The co-directors of McGill University’s Retail Innovation Lab explore how new technologies and shifting consumer behaviours are converging to revolutionize the retail experience.