Enhancing customer service: The importance of listeningThe first step is training and empowering customer services representatives to actively engage with customers and solicit their feedback. Four 7-Eleven locations in Winnipeg permanently close: ReportsClosings likely related to growing issues of theft, store staff safety. Subway Canada and Scottie Barnes launch Carnivore sub New sandwich offering to commemorate Toronto Raptors 30th anniversary. Jolt looks to bring easily accessible EV charging to Richmond Hill Fast and inexpensive EV charging should make owning an electric vehicle easier. KaleMart24 announces the opening of third store in downtown Montreal New urban location “represents a culmination of extensive research, innovation” to meet modern customer needs. Canadians continue to migrate to digital options for their payments Payments Canada finds more companies planning to use AI to prevent fraud and personalize the customer experience. Product changes for the changing consumer Customers today are looking for healthy foods and snacks, including gluten-free and vegan options. Tim Hortons Orange Sprinkle Donut campaign raises more than $800,000 for Indigenous organizations Proceeds will help these organizations in their missions to help Indigenous youth and residential school survivors. Private-label food got more popular thanks to inflation — but now it's here to stay Studies show many shoppers no longer see store brands as lower quality than name brands. PepsiCo to acquire Siete Foods Deal valued at US$1.2 billion will ‘new aspect’ to the PepsiCo multicultural portfolio. First Previous 5 6 7 8 9 Next Last