Operations

Q&A: What should I do if an employee has COVID-19?

Q: What should I do if an employee has COVID-19?A: COVID-19 constitutes a workplace hazard under the Canada Labour Code, which means employers are responsible for the occupational health and safety of their employees.
Capitalize on key consumer moments

There is a myriad of national or faux holidays occurring multiple times a month that present opportunities for convenience store retailers to leverage the occasion to increase sales and profits
Vending machine pizza and robotic coffee: Pandemic accelerates automation

When the founders of PizzaForno began rolling out automated, around-the-clock pizza ovens in Canada, they spent months perfecting recipes.
Identifying key value items to avoid 3 common mistakes

Convenience stores provide a unique shopping experience that differs from other brick-and-mortar retailers.
7 strategies for loss prevention

Retail shrinkage, due to employee theft, shoplifting and errors, is an ongoing issue for c-store operators.
On demand

Delivering the goods in the midst of a changing consumer landscape.
C-store IQ: Loyalty Report

63% of Canadian loyalty program members saying they are actively leveraging their membership and are satisfied with the program.
Pivoting with POS

Greater convenience and better data make current POS essential tools to success At Calgary’s new iWash, operator Kunal Patel sought simplicity and he found it with his Point-of-Sale (POS) system.