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Strategy

  • OCSA: Retailers call on Queen’s Park to talk c-store issues

    It’s tough out there for c-store owners, but the issues that matter most in the industry are the exact ones being tackled by the OCSA. Here’s a breakdown of recent wins, files and developments from Ontario’s c-store association...
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  • Change is the operative word at Dépanneur Simone

    Change is not only the one constant in life, but essential to running a successful business, according to Jasmin Faucher. “If you don’t change anything, nothing will change,” states the co-owner of Dépanneur Simone, a convenience store and gasoline station in Saint-Mathias-sur-Richelieu, south of Montreal.
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  • WCSA: How do customers feel about credit card fees?

    A recent public opinion survey commissioned by the Western Convenience Stores Association (WCSA) indicates most British Columbians are aware of the high credit card transaction fees facing retailers, and understand that these fees can negatively impact small businesses and their customers.
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  • A c-gas superhero connects with customers online

    When an employee suggested creating a Facebook page for Sébastien Poulin’s convenience store last December, he said: ‘Sure, why not?’...
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  • On the Run brand sets strong c-gas standard

    We recently caught up with Ryan Levins, convenience retailing manager for Imperial Oil Limited, to discuss how On the Run sites are adapting to meet the high demand for value in today’s tough c-gas climate...
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  • Zep Vehicle Care Opens New World Headquarters

    ATLANTA, GA and Eagan, MN, September 3, 2013 (BUSINESS WIRE) -- Zep Inc. (NYSE: ZEP), a leading consumable chemical packaged goods company that manufactures a wide variety of highperformance maintenance and cleaning chemicals, today announced the grand opening of Zep Vehicle Care’s new, state of the art, world headquarters.
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  • Learn to become a relationship expert

    Devanshu Narang had been in Canada barely three months when he opened his Brucedale Esso convenience and gas location in 2009.
  • Alberta retailer finds foodservice success

    For Fred Bexte, food is his world. In the kitchen, this trained chef experiments with sushi, pad Thai, and butternut squash ravioli. But his operation isn’t a fine-dining restaurant – it’s a convenience store with a very impressive foodservice program.
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