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  • Business model helps Couche-Tard navigate COVID-19

    LAVAL, Quebec — Alimentation Couche-Tard Inc., parent company of Circle K, reported a relatively strong fourth quarter for its 2020 fiscal year despite grappling with the challenges of the COVID-19 pandemic."Our agile, decentralized model, as well as the advancements we made in operational excellence this past year, helped us to face the unprecedented challenges of COVID-19 and I'm proud to say, I think we've emerged from this historic year a better and stronger company, both financially and culturally," president and CEO Brian Hannasch stated during the company's Q4 earnings call on June 30."We ended the fourth quarter with strong top-line trends, including 12 weeks of positive traffic, before we endured a significant decline in traffic and fuel volumes with the pandemic stay-at-home orders implemented across our global footprint," he added.Looking at the fourth-quarter numbers, same-store merchandise revenue decreased by 0.5 percent in the United States and 6.5 percent in Europe, while increasing 4.7 percent in Canada compared to the same quarter last year.From a fuels perspective, volumes declined sharply during the first weeks following the stay-at-home orders.
  • Ban on vaping ads that can be seen by youth to take effect in August

    Ottawa's new rules restricting the promotion of vaping products in places young people can access are set to come into effect next month.Health Canada published regulations July 8 prohibiting vaping advertisements in public spaces where youth may be exposed to them.The ban applies to all retail locations and online stores that sell e-cigarettes, except for adult-only establishments.The measures are set to take effect on Aug.
  • 7-Eleven Day cancelled in favour of distanced celebrations

    Given physical distancing measures put in place to stop the spread of COVID-19, 7-Eleven Canada is taking a different approach to 7-Eleven Day this year.The company traditionally celebrates by offering free Slurpees to customers on July 11 - the event is hugely popular, prompting long line-ups and even special visits from camps and day cares. This year, in order to prioritize the safety of staff, customers, and the neighbourhoods in which the stores operate, the celebrations will happen at a distance.
  • Strategies for building loyalty in a post COVID-19 world

    The novel coronavirus (COVID-19) has had a dramatic impact on how consumers shop.
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  • Three ways COVID-19 is influencing consumers' confectionery buying

    The confectionery industry is facing a once-in-a-lifetime period of uncertainty, as it is not immune to the pressures brought on by the COVID-19 pandemic.
  • CAMH offers mental health support for front-line retail staff

    Online resource hub helps c-store employees cope with stress and anxiety during the pandemic As grocery and c-store workers take on the role of essential service providers during the COVID-19 crisis, the Centre for Addiction and Mental Health (CAMH) wants them to know they’re not alone.
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  • Companies rush to pivot advertising plans during COVID-19 pandemic

    As the COVID-19 pandemic started to spread, Tim Hortons reviewed its advertising plans and decided they no longer made sense as store closures, wide-scale layoffs and physical distancing upended life in Canada.
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