Enhancing customer service: The importance of listeningThe first step is training and empowering customer services representatives to actively engage with customers and solicit their feedback. Canadian Carwash Association 2024 webinar seriesFrom lighting to credit card fees and more. Find out what's coming up. Loyalty 2.0: Catching the new loyalty wave As competition heats up, loyalty programs are becoming more personalized to drive membership satisfaction. RTD Cocktail Report: The perfect mix How can convenience stores take advantage of the strength of the ready-to-drink cocktail category? Tap into these trends and tips. Some convenience stores still waiting for beverage alcohol shipments Some licensed stores say it may take the remainder of the month for them to have a variety of, or any, alcohol for sale. Convenience Store News Canada named a finalist for the 2024 Folio: Eddie & Ozzie Awards Prestigious awards honour editorial and design excellence across North America. CSNC EXCLUSIVE: Independent operators share plans for beverage alcohol sales Three c-store operators talk about product assortment, as well as the opportunities and challenges of investing in a new category. More than 4,000 Ontario corner stores approved to sell alcohol The Alcohol and Gaming Commission of Ontario promises 'strong measures to enforce social responsibility and ensure a smooth transition to the new, expanded marketplace.' Circle K celebrates long weekend with National Fuel Day offer Circle K offers customers a 10 cents per litre fuel discount for Labour Day long weekend. Petro-Canada stepping up snack game with twist to popular snacks Quebec Chef Laurent Dagenais partners with Petro-Canada to create Petro-Points ‘SnackUps’. First Previous 8 9 10